Question 1

How can international customers apply for home internet installation?

Accepted Answer

You need to add LINE @3bbth

Question 2

What documents do foreigners need to apply for home internet?

Accepted Answer

You need a copy of your passport with a valid visa, a valid work permit, and a rental contract with a term of at least 12 months.

Question 3

Can I apply without a work permit?

Accepted Answer

No, a valid work permit is required for foreign customers to apply for home internet.

Question 4

What proof of address is required?

Accepted Answer

Foreign customers must provide a rental contract with a term of at least 12 months as proof of address. Share it with your installation location via LINE @3bbth, and we’ll check the service coverage and get back to you right away. 🌐✨

Question 5

How long does installation take for foreigners?

Accepted Answer

After registration, installation will be completed within 3–5 business days.

Question 6

Is customer support available in English?

Accepted Answer

Yes, English-speaking customer support is available.

Question 7

Do I need to provide a Thai phone number for contact?

Accepted Answer

Yes, a Thai phone number is required so that our technician can reach you easily for installation updates and confirmation.

Question 8

Did you know? Installation is free in most areas

Accepted Answer

Yes! Home internet installation is free across most of Thailand. Only condo installations in Pattaya and Chonburi may have an additional fee, depending on the building's wiring. If you live in a condo there, please provide your condo name when you apply so we can confirm the details.

Question 9

Can I pay with international credit cards?

Accepted Answer

Yes, you can pay your bills using international credit cards.

Question 10

What are the contract terms for foreigners?

Accepted Answer

The contract period is usually 12 to 24 months, depending on the selected package.

Question 11

Do I own the equipment (WiFi router, TV box) or is it rented?

Accepted Answer

The equipment is provided on-loan at no charge and remains the property of the service provider. It must be returned upon cancellation or contract end. Fees may apply for loss, damage, or non-return according to the service terms.

Question 12

How much is the initial payment when applying for the first time?

Accepted Answer

Pay THB 800 directly to the on-site technician on installation day. You will then receive a THB 100 monthly discount for 8 consecutive months (total THB 800 refunded). No advance service fee is required, and your first monthly bill starts 30 days after installation.

Question 13

Are foreigner packages different from Thai packages?

Accepted Answer

No, the packages for foreigners are the same as those offered to Thai customers.

Question 14

Which package is best for expats or digital nomads?

Accepted Answer

Most expats and digital nomads prefer 12-month contract packages, as they offer both flexibility and good value.

How to apply for 3BB Home Internet🚀 Easy in 4 steps · apply via LINE @3bbth, technician installs within 1-3 days

Check coverage

Choose package

Prepare documents

Schedule installation

Install Home Internet

3BB AIS Fibre3

500THB/month

500/500 Mbps Speed

Install 3BB Home Internet
AIS FIBRE3

Why two MESH routers? 🤔

Why two MESH routers? 🤔

Home Internet
3BB AIS Fibre3

Net Inter Gang

HBO Max

Disney+ Hotstar

AIS PLAY

🚀3BB AIS Fibre3 Home Internet
Super FastFree Public IPv4

1 Gbps/1 Gbps Internet + WiFi7 Router

🎁 อุปกรณ์ที่คุณจะได้รับ

🚀 รับฟรี WiFi 7 Router 2 เครื่อง

🌏 Frequently Asked Questions for International Customers

Q: How can international customers apply for home internet installation?

Q: What documents do foreigners need to apply for home internet?

Q: Can I apply without a work permit?

Q: What proof of address is required?