Support Center
Authorized 3BB AIS Fibre3 sales staff with more than 7 years of experience.
We guide you through every step, from selecting the right plan to troubleshooting after the service goes live.
How We Help You
FAQ · Support Center
Everything you need to know about
3BB and AIS Fibre home internet support
Common questions about installation, plan advice, upgrades, technician appointments, and troubleshooting channels.
Guidance for connecting the modem, router, and Wi-Fi settings for 3BB / 3BB Fibre3.
Yes, we recommend packages that match your household size, work needs, and budget.
You can upgrade to faster speeds anytime. Charges are prorated for the current billing cycle.
We coordinate the appointment for you and keep you updated via LINE @3bbth.
You can message LINE @3bbth, call 1530, or reach the 3BB customer service center 24/7.
Contact Channels
Reach out whenever you need extra assistance after installation.
LINE Official
@3bbth
Fastest way to apply, share coverage details, and get updates.
Website
3bbth.com
Browse packages, compare promotions, and submit an application form.
AIS 3BB Fibre3
Follow news and reach us via Messenger chat.
What to prepare before contacting us
To help our team support you faster, please have your service account number or the phone number used during application ready before you contact us.